Terms of Use

These terms regulate access to and use of the Resolution House Consulting website. They outline how information, resources, booking links, and website content are provided. They aim to facilitate transparency, practical usage, and clear expectations.

1. About these terms

These terms apply to any individual who accesses, browses, downloads from, submits an enquiry through, or otherwise uses this website.

By using this website, you agree to these terms. If you do not agree, you should stop using the site.

2. Who we are

Resolution House Consulting is a Brisbane-based consultancy firm offering workplace mediation, facilitation, conflict coaching, training, and psychosocial advisory services to organisations throughout Australia.

This website offers general information about our business, service areas, resources, and contact methods.

3. Information on this website

Website content is provided for general informational purposes only. It is designed to help visitors understand our services, approach, and areas of expertise.

Nothing on this website constitutes legal, clinical, or industrial advice, nor is it an investigative finding or a substitute for advice specific to a particular workplace or dispute.

4. No client relationship created by website use

Using this website, sending an enquiry, downloading a resource, or booking an initial call does not automatically establish a client relationship with Resolution House Consulting.

A client relationship is established only when an engagement is explicitly accepted, and the relevant proposal, agreement, or scope document has been confirmed.

5. Permitted website use

You may use this website for lawful business and informational purposes.

You must not use this website in a way that disrupts its operation, attempts unauthorised access, misuses forms, uploads malicious material, or otherwise endangers other users or us.

6. Intellectual property

Unless otherwise specified, the content on this website, including text, branding, graphics, structure, downloadable materials, and other elements, is owned by or licensed to Resolution House Consulting.

You may view and download material solely for personal use or internal business purposes. Reproducing, republishing, adapting, distributing, or commercialising website content without prior written approval is not permitted.

7. Downloads, guides, and resources

Resources provided on this website are general tools designed to support early thinking and improve decision-making. They may not be suitable for every situation, legal context, or organisational setting.

You remain responsible for seeking independent professional advice where necessary before acting on any resource, checklist, guide, or template.

8. Enquiries and bookings

We may offer enquiry forms, booking tools, contact options, or downloadable materials through this website.

Submitting an enquiry or booking request does not guarantee that we will accept an engagement, provide a service, or be available within the requested timeframe.

9. Third-party links and platforms

This website might include links to third-party websites, scheduling tools, payment services, or other platforms for your convenience.

We are not liable for the content, security, availability, or privacy policies of third-party platforms. You should review the terms and privacy policies of those providers separately.

10. Accuracy and availability

We take reasonable care to provide current and accurate information. However, website content may change over time and may not always reflect the latest legal, regulatory, or operational updates.

We do not guarantee that the website will always be accessible, uninterrupted, error-free, or free from malicious code.

11. Privacy and data collection

Use of this website is also governed by our Privacy Policy, which explains how personal information is collected, used, stored, and disclosed in relation to website activity and professional engagements.

When you provide information through a form, booking link, or download request, you agree that we may use that information for the purpose it was given and in line with our Privacy Policy.

12. Liability and Australian Consumer Law

To the maximum extent permitted by law, Resolution House Consulting excludes liability for loss arising from use of this website, inability to access this website, or reliance on general website content.

Nothing in these terms excludes, restricts, or modifies any rights or remedies that cannot lawfully be excluded under the Australian Consumer Law or any other applicable law.

13. Changes to the website and these terms

We may occasionally update, alter, suspend, or remove website content, features, downloads, or these terms.

The current version published on the website takes effect on the date it is posted.

14. Governing law

The laws of Queensland, Australia, govern these terms.

Any disputes arising from these terms or the use of this website are subject to the non-exclusive jurisdiction of the courts of Queensland.

15. Contact us

If you have any questions about these terms or how this website works, please contact Resolution House Consulting using the details below.

Email: hello@resolutionhouseconsulting.com.au

Phone: 0413 348 287

Website: resolutionhouseconsulting.com.au