Practical resources for leaders managing workplace conflict, people issues, and psychosocial risk
These articles are designed for leaders and small to medium organisations dealing with workplace conflict, psychosocial risk, difficult conversations, team strain, and other people issues that can affect safety, leadership, and day to day operations.
What Should an Employer Do in the First 24 Hours After Receiving a Workplace Complaint?
When an employee raises a workplace complaint, acting quickly is not the same as acting impulsively. The first 24 hours should focus on protecting wellbeing, managing immediate risks, preserving relevant information and determining the most appropriate response pathway.